Legal Information
Service Terms
OVERVIEW
This website is operated by Vela Bikes USA. Throughout the website, the terms “we”, “us” and “our” refer to Vela Bikes. Vela Bikes provides this website, including all information, tools and services available from this website to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated herein.
When visiting our website and/or purchasing something from our website, you are using our “Services”. Accordingly, you agree to the following terms and conditions (“Terms of Service”, “Terms”), including the additional terms and conditions and policies referenced herein and/or hyperlinked. These Terms of Service apply to all users of the Site, including, without limitation, users who are browsers, vendors, customers, retailers and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to the Terms of Service. If you do not agree to all terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools that are added to the current store must also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or change any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to periodically check changes made to this page. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of such changes.
Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services.
SECTION 1 - VIRTUAL STORE TERMS
By agreeing to the Terms of Service, you confirm that you are of legal age in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.
You must not use our products for any illegal or unauthorized purpose. You may also not, by using this Service, violate any laws in your jurisdiction (including, but not limited to, copyright l
You must not transmit any viruses or any code of a destructive nature.
Violating any of the Terms will result in immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and may: (a) be transmitted over various networks; and (b) undergo changes to adapt and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer across networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, access to the Service, or any contact on the website through which the service is provided, without our express written permission.
Titles used in this agreement are included for convenience only and do not limit or affect the Terms.
SECTION 3 - ACCURACY, INTEGRITY AND UPDATE INFORMATION
We are not responsible for information made available on this site that is not accurate, complete or current. The material on this site is provided for informational purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete or more current sources of information. Any use of material on this site is at your own risk.
This website may contain certain historical information. Historical information may not be current and is provided for your reference only. We reserve the right to modify the content of this website at any time, but we are under no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.
SECTION 4 - MODIFICATION OF SERVICES AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We are not responsible to you or any third party for any modification, price change, suspension or discontinuation of the Service.
SECTION 5 - PRODUCTS OR SERVICES (IF APPLICABLE)
Certain products or services may be available exclusively online through the website. Such products or services may be in limited quantities and are subject to return or exchange only in accordance with our Return Policy.
We have made every effort possible to accurately identify the colors and images of our products that appear in the store. We cannot guarantee that the display of any color on your computer monitor will be accurate.
We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region or jurisdiction. We can exercise this right as the case may be. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any offer made for any product or service on this site is void where prohibited by law.
We do not warrant that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place on us. We may, at our sole discretion, limit or cancel the number of products per person, per household or per order. Such restrictions may include orders placed on the same customer account, on the same credit card, and/or orders using the same invoice and/or shipping address. If we make changes to or cancel an order, we may notify you by email and/or the billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by merchants, resellers or distributors.
You agree to provide your complete account and purchase information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.
For more details, please review our Return Policy.
SECTION 7 - OPTIONAL TOOLS
We may give you access to third-party tools that we do not monitor or have any control over.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We are in no way responsible for your use of optional third-party tools.
Any use of optional tools offered through the website is entirely at your own risk and you become familiar with and approve the terms of the tools that are provided by the third party vendor(s).
We may also, in the future, offer new services and/or features through the website (including the release of new tools and features). Such new features and/or services must also be subject to these Terms of Service.
SECTION 8 - THIRD PARTY LINKS
Certain products, content and services available through our Service may include materials from third parties.
Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy. We do not warrant and do not have any obligation or responsibility for any third party materials or websites, or for any other third party materials, products or services.
We are not responsible for any damages or losses related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third party websites. Please review the third-party policies and practices carefully and make sure you understand them before making any transactions. Complaints, complaints, concerns or questions regarding third party products should be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACKS, ETC
If, upon our request, you submit certain specific items (eg, participation in a contest), or without our request, you submit creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise (collectively referred to as 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use any comments you submit to us . We are not responsible for: (1) keeping any comments confidential; (2) indemnify for any comments; or (3) respond to any comments.
We may, but have no obligation, to monitor, edit or remove content that we determine in our sole discretion to be against the law, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that violates the intellectual property of others or these Service Terms.
You agree that your comments will not violate any third party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You agree that your comments will not contain defamatory, illegal, abusive or obscene material. They will also not contain any computer viruses or other malware that could affect the operation of the Service or any related websites. You may not use a fake email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We assume no responsibility or liability for any comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
The submission of your personal information through the store is governed by our Privacy Policy. See our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on our website or on the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping rates, shipping time and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service or any related website is inaccurate, at any time and without notice (even after you have submitted the your request).
We assume no obligation to update, change or clarify information on the Service or any related website, including, without limitation, pricing information, except as required by law. No specific update or update date on the Service or on any related website shall be used to indicate that all information on the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set out in the Terms of Service, you are prohibited from using the website or the content for: (a) unlawful purposes; (b) soliciting others to perform or participate in any unlawful acts; (c) violate any international, provincial, state or federal regulations, local rules, laws or regulations; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, damage, defame, slander, belittle, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) present false or misleading information; (g) upload or transmit viruses or any other malicious code that will or may be used to affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) collect or track other people's personal information; (i) to send spam, phishing, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not warrant, represent or warrant that your use of our service will be timely, secure, error-free or uninterrupted.
We do not guarantee that the results that may be obtained by using the service will be accurate or reliable.
You agree that from time to time, we may remove the Service for indefinite periods of time or cancel it at any time, without notifying you.
You agree that your use or inability to use the Service is at your own risk. The service and all products and services delivered through the service are, except as stated by us, provided without warranty and subject to availability for your use, without any representation, warranties or conditions of any kind, express or implied, including all warranties implied or conditions of merchantability, quantity, fitness for a particular purpose, durability, title, and non-infringement.
Any errors or omissions in any content, or any loss or damage of any kind as a result of your use of the Service or any content (or product) posted, transmitted or otherwise available through the Service, even if advised of such possibility. As some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNITY
You agree to indemnify, defend and hold Vela Bikes and our subsidiaries, affiliates, partners, employees, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees harmless from any claim or demand, including attorneys' fees , by any third party due to violation of these Terms of Service or the documents they incorporate by reference, or violation of any law or the rights of a third party.
SECTION 15 - INDEPENDENCE
In the event that any provision of these Terms of Service is held to be illegal, void or ineffective, such provision shall, however, be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed separate from these Terms of Service. Such determination is without prejudice to the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the date of termination shall continue after the termination of this agreement for all purposes.
These Terms of Service are effective unless terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you no longer use our website.
If in our sole discretion you fail to comply with any term or provision of these Terms of Service, we may also terminate this Agreement at any time without notice and you will be responsible for all amounts due as of the date of termination; we may also deny you access to our Services (or any part of them).
SECTION 17 - COMPLETE AGREEMENT
Failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or with respect to the service constitute the entire agreement between us. These terms govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including but not limited to any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service should not be interpreted against the party who drafted them.
SECTION 18 - APPLICABLE LAW
These Terms of Service and any separate agreements under which we provide the Services to you shall be governed by and construed in accordance with Delaware law.
SECTION 19 - CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us via info@velabikes.com.
Revised and updated October 2021.