You should be able to find answers to all of your questions here.View our FAQ
We’ve partnered with Velotooler which is an independent network of 186 technicians, and growing, who service our bicycles.Book repair
We’re available to help with anything related to your order or bike. If we’re unavailable leave a message and we’ll return your call ASAP.
11am - 5pm (EST)
Our customer service team is available via email.Send our team an email
We’re available to meet remotely via Google hangouts or in person (currently only in New York)Schedule here